Staying in control: practical tools and where to get help
Gambling is entertainment with a cost attached, not a way to make money. This page sets out the tools UK-licensed operators are required to offer and where to turn if things aren't feeling fun.
The tools every UK-licensed operator must offer
Deposit limits let you cap how much you can add to your account daily, weekly or monthly, and any UK-licensed operator has to let you set one from within your account. Reality checks are pop-up reminders showing how long you've been playing and, sometimes, how much you've spent in the session — useful because time and spend both tend to slip past unnoticed during play. Time-outs let you lock yourself out for a short, fixed period, typically anywhere from a day to six weeks, without going through a full self-exclusion process.
GAMSTOP: self-exclusion in one place
GAMSTOP is a free, UK-wide multi-operator self-exclusion scheme. Registering once — it takes a few minutes at gamstop.co.uk — should stop you being able to open new accounts or deposit into existing ones at every UK Gambling Commission-licensed operator, not just one site. Self-exclusion through GAMSTOP typically runs for a minimum of six months and can be extended; it's a genuinely useful step if you want a clean break rather than relying on willpower alone against one operator's site.
Warning signs worth taking seriously
Chasing losses by increasing stakes, gambling with money set aside for bills or essentials, lying to people close to you about how much time or money you're spending, and using gambling to cope with stress or low mood are all signals that play has moved from entertainment into something that needs attention. None of these require a crisis point to act on — the earlier they're addressed, the easier they tend to be to manage.
Where to get free, confidential support
GamCare runs the National Gambling Helpline on 0808 8020 133, free and available around the clock, along with online chat and forums. GambleAware funds treatment and education services across Britain and can point you toward local support. Neither service will judge you for asking, and neither requires you to have already decided to stop entirely — talking to someone is a reasonable first step on its own.
For friends and family
If you're worried about someone else's gambling rather than your own, GamCare also offers support specifically for people affected by someone close to them, including guidance on having the conversation and setting your own boundaries. You don't need the other person's agreement to seek that support for yourself.
UK Gambling Commission
The statutory regulator for gambling in Great Britain.
gamblingcommission.gov.uk
GAMSTOP
Free self-exclusion across every UK-licensed operator.
gamstop.co.uk